Frequently Asked Questions

Interview Helper is an AI-powered interview preparation platform that helps job seekers practice real interview questions, get instant AI feedback, and improve their chances of landing their dream job. Our AI coach simulates real interview scenarios using advanced speech recognition and large language models.

Upload your resume, select your target role and industry, and start a mock interview. Interview Helper's AI asks you real interview questions, transcribes your answers in real-time using speech recognition, and provides personalized feedback and suggestions for improvement after each session.

Interview Helper uses advanced large language models including DeepSeek for generating interview questions and personalized coaching feedback, Whisper for high-accuracy speech-to-text transcription, and proprietary optimization tuned for interview-specific coaching.

Interview Helper supports behavioral interviews (STAR method), technical interviews, system design interviews, case interviews, and industry-specific questions. You can customize the interview based on your target role, company, and experience level.

Yes! Interview Helper offers a free plan that includes 15 minutes of AI interview practice. You can upgrade to Basic ($9.99/mo), Pro ($19.99/mo), or Elite ($29.99/mo) for more practice time and advanced features.

Go to your Profile page and select the plan you'd like. You can upgrade at any time and the new features will be available immediately. Downgrades take effect at the end of your current billing period.

Yes, you can cancel at any time from your Profile page. Your plan will remain active until the end of the current billing period. You will not be charged again after cancellation.

AI try-on credit packs are one-time purchases. See our Refund Policy for full details on eligibility and the refund process.

Click Sign Up on the homepage, enter your email and a password (6–20 characters), agree to the Terms of Service, and you're ready to start practicing.

Yes. Your interview recordings, transcripts, and personal data are encrypted and kept private. We do not share your personal information with third parties. See our Privacy Policy for full details.

Contact us at support@interviewhelper.tech and we will delete your account and all associated data within 30 days, in accordance with our Privacy Policy.

A modern web browser (Chrome, Firefox, Safari, or Edge) and a stable internet connection. No download or installation required. Microphone access is needed for voice interview practice.

Yes, Interview Helper is fully responsive and works on mobile browsers. You can practice interviews and review reports on your phone or tablet.

Interview Helper currently supports English interviews. The AI coaching and interview questions are primarily designed for English-speaking positions. Multi-language support is on our roadmap.